| Symptom | Possible explanations to investigate | Useful first check |
|---|---|---|
| Remote total differs from local register | Wrong pulse factor, missed counts, initial offset, reset or units | Compare configuration and a controlled interval of local/remote readings |
| Little or no recorded usage at small flows | Oversizing, flow below specified range, low-flow cutoff or obstruction | Compare observed demand with the exact meter's low-flow data |
| Unstable flow indication | Air, partly filled pipe, disturbed profile, acoustic issues or electrical issues | Check installation conditions and diagnostic flags |
| Reverse-flow alarm | Actual reversal, wrong direction or configuration | Inspect physical flow direction and the configured treatment of reverse volume |
| Frequent radio failures | Poor pit coverage, antenna position, network issues or battery condition | Survey at the installed location with its cover closed |
| Pressure complaints after installation | Meter/accessory head loss, blockage or unsuitable size | Measure pressure conditions and inspect the complete assembly |
| Unexplained water balance gap | Leaks, unmetered use, tank storage changes, timing mismatch or meter uncertainty | Align time periods and account for storage and legitimate unmetered flows |
These are diagnostic possibilities, not remote fault diagnoses. Avoid replacing a meter solely because a dashboard looks unusual.